SATISFACTION SURVEY FOR REGULAR ROUTES

AUTOS MEDITERRANEO, S.A. offers this poll to know the details of your satisfaction as a customer and to improve the service we offer.

Route

Date

Sex
 
 Man Women

We appreciate the time and effort spent completing the survey and, please, send it us as soon as possible.

Rate between one (1) and 6 (six):

1. The schedule is enough
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

2 . I trust the driver to solve incidentals
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

3. The stops are well placed
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

4. The service seems easily accessible
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

5. Trust in information provided
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

6. It is easy to get information service (inside the vehicle, at stops, offices)
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

7. I trust in the scheduled time
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

8. The route speed is adequate
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

9. The employees helpful
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

10. You trust that your news will be attend in the company and respond in a short period of time
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

11. You trust the company to solve problems related with the service
 
 Totally agree Agree I don't know Disagree Totally en desacuerdo

12.Vehicles are comfortable
 
 Totally agree Agree I don't know Disagree Totally disagree

13. The vehicles are clean and in good condition
 
 Totally agree Agree I don't know Disagree Totally disagree

14. Service is save from accidents and incidents
 
 Totally agree Agree I don't know Disagree Totally disagree

15. You feel that respects the environment
 
 Totally agree Agree I don't know Disagree Totally disagree

16. Service is save from accidents and incidents
 
 Totally agree Agree I don't know Disagree Totally disagree

Write down any comments or suggestion to us:

 
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We value your opinions that will allow us to improve the service we offer. We inform you that you can also send their comments, suggestions or complaints, through the following means: you can write to: Calle Carcagente nº 1 12005 Castellón or send us an e-mail to: calidad@autosmediterraneo.com or call us: Telf. 0034 964 220 054 or come to our offices in: Calle Carcagente, nº1 12005 Castellón Open Monday to Friday from 8:00 to 14:00 and 15:00 to 17:30 h. July and August: from 8:00 to 15:00 h. Thank you for using our service

Thanks for your feedback and receive a warm greeting.

Quality Department AUTOS MEDITERRANEO